We all need help sometimes. Especially when you’re working with some new programming platform. Programmers depend on official support from a company but mostly on a community of fellow programmers either in person or on the web.
For titanium that web support comes from two official places. There’s a premium service which makes sense for companies and consultants. Then there’s the free support service which is basically a Q&A forum.
Aside from the official places for help there are the un-official places like this blog. There aren’t many sites out there for Titanium developers since the platform is fairly new. The one that stands out the most for me is StackOverflow. Even though this site covers much more then Titanium… it was build from the ground up to help developers.
If your not familiar with StackOverflow here’s how they describe themselves:
Stack Overflow is a programming Q & A site that’s free. Free to ask questions, free to answer questions, free to read, free to index, built with plain old HTML… You can register if you want to collect karma and win valuable flair that will appear next to your name, but otherwise, it’s just free. And fast. Very, very fast.
I’m a big fan of StackOverflow and I highly recommend it to programmers. It turns out that the Appcelerator guys are also big fans since they copied most of their Q&A concepts from StackOverflow. But I prefer using the real deal and here’s some reasons why:
- It’s a huge programmer community! What are you waiting for… jump in!
- Proven Q&A platform with great features and support
- You earn points that can actually help you in the long run… like promoting yourself as an expert.
- Speaking of being an expert… there’s an entire career service that helps you hire experts or get hired as one.
- All submitted content on the site is licensed under Creative Commons and is available free for download.
- Did I mention it’s a proven platform with great features? Things like searching, tagging, avoiding duplicate questions, stats, incentives, wiki like support, etc…
- and some Appcelerator employees use it including the CEO!
Now with all that said there are a couple reasons to still use Titanium’s Q&A forum.
- It has way more Titanium questions… over 13k last time I checked compared to a couple hundred on StackOverflow.
- It’s the official Q&A site so Appcelerator employees will probably answer questions here instead of StackOverflow.
I for one hope more Titanium developers move over to StackOverflow. Actually I would like to see Appcelerator promote the use of StackOverflow instead of their half baked copy (sorry guys but it sucks). I hated the Q&A site so much I actually purchased access to the official support portal. I can’t say I’m impressed but my questions do get answered for the most part. It’s a high price to pay but useful, timely free support is hard to come by.